Privacy Policy
Last updated: December 2024
Your privacy is important to us. This policy explains how EverVoice collects, uses, and protects your personal information.
Data Protection
We use industry-standard security measures to protect your information
Transparency
Clear information about what data we collect and how we use it
Control
You have control over your data and can request deletion at any time
No Selling
We never sell your personal information to third parties
Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or sign up for our services
- Use our AI voice and text services
- Contact us for support or with questions
- Subscribe to our newsletter or marketing communications
Types of Information
The information we collect may include:
- Personal Information: Name, email address, phone number, company name
- Account Information: Username, password, account preferences
- Usage Information: Call logs, message history, feature usage statistics
- Technical Information: IP address, browser type, device information
How We Use Your Information
We use the information we collect to:
- Provide and improve our AI communication services
- Process transactions and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve our services
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:
- Service Providers: Third-party companies that help us provide our services
- Business Transfers: In connection with mergers, acquisitions, or sales of assets
- Legal Requirements: When required by law or to protect our rights and safety
- Consent: With your explicit consent for specific purposes
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Employee training on data protection practices
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services, remember your preferences, and improve our services. You can control cookie settings through your browser preferences.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. The updated policy will be effective when posted.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@evervoice.com
Address: [Company Address]
Phone: [Company Phone]
Data Protection Officer: [DPO Email]